Challenges and problem in retail industry

The retail industry, just like any other, is undergoing a sea change and the changing times are throwing up newer challenges for the retailers. Following are some of the major problems faced by the players of the industry that are eating through the sales and revenue:

·         Ever changing customer expectations

·         Maintaining customer loyalty   

·         Effective internal communication amongst the various business divisions

·         Retaining and engaging employees

·         The effect of eCommerce

 

End-to-end solution for retail problems

A robust retail management system that allows the effective automation of various operations is the need of the sector. It should help retailers manage inventory and sales, prospects and customers while offering an easy integration with the existing systems such as barcode scanners, point-of-sale machines and more. Last but not the least, it should be easy to understand and use and make the entire process efficient.

 

MS Dynamics 365 for retail

Microsoft Dynamics 365 for retail is the solution to almost every challenge the retail industry faces. It is a unified solution that utilizes the power of Microsoft Cloud quite effectively in a multi-channel environment. From taking care of both the front and back-end operations to optimizing the end-to-end retail life cycle, Dynamics 365 for retail is just what the retailers need. The best part is the Microsoft 365 pricing that fits the budget while boosting performance.

 

How Dynamics 365 for Retail optimizes every aspect of retail business

Microsoft Dynamics 365 for retail is an end-to-end retail solution that delivers unified commerce across every channel in a cloud-first, mobile-first manner. Its machine learning-based intelligence capabilities allow it to deliver an unprecedented level of operational excellence. Its tools make connected employee and delightful customer shopping experience possible while taking care of channel management, inventory, merchandizing, store operations and customer management. Retailers can use Dynamics 365 for retail to come up with product catalogs, categorization schemes and the best loyalty programs, manage product assortment, devise optimal pricing and promotional campaigns, centrally manage store operations and more.

 

Tips to maximize sales performance with MS Dynamics 365

·         Focus on the right customers and build trusted relationships using the unified relationship data with contextual AI-driven insights.

·         Effectively use the time and focus you have on your hands thanks to a streamlined sales process.

·         Use data across LinkedIn Sales Navigator and Dynamics 365 Sales to empower your sales team.

·         Use data-driven feedback to train the sales team.

·         Use real-time data and emerging trends to make the right decisions.

·         Use the pipeline analysis, deal insights, relationship analytics and conversation intelligence to boost revenue.

·         Innovate using the adaptable and scalable sales solutions that can be tailored, extended and merged with applications already in use.