Microsoft Dynamics 365 is everything you need

If a business application that helps with customer correlation is what you are looking for, then Microsoft Dynamics 365 is everything you need. It features modules for a clear overview of the clientele be it sales, customer service, or other processes. It also offers systematic and comprehensive reports on consumer and sales, marketing, customer service and field service activities and is one of the most preferred programs for quick decision making.

Why use Microsoft Dynamics?

●        Offers a suite of business applications

●        Single solution platform for connecting data and processes

●        CRM can be used for any business, be it big, medium, or small enterprise companies

●        Third-party integration

●        Available on-premise and online

●        Easy to use dashboard

●        Concise and customisable usage

●        Analyse the business performance and results

●        Receive accurate information for sales development

●        Improve customer support efforts

●        Enables seamless workflow between teams and corporate groups

MS Dynamics Licensing

Are you thinking of investing in the MS Dynamics CRM system for your business? There are different enterprise application models and customer engagement licensing models for sales, marketing, customer service, field service, project service, and marketing. User subscription, team member licensing, tenant-based subscription license, and device subscription licensing provides various features that are beneficial for your business. You can own a Dynamics CRM license through the volume authorizing strategy or through a business prepared scheme. You can purchase the CRM team version if the software will be used by less than five people. If five more people are to use the system, then the CRM tenant-based subscription is your ideal choice.

Advantages of the Microsoft Dynamics CRM program

●        A modern adaptable platform with extensible features to grow and evolve

●        The purpose-built system that allows you to grow as per your needs

●        Built-in intelligence like MS Azure, Internet of Things, and Cortana Intelligence to achieve desired outcomes

●        Improve productivity with tools that are easy to use for your business processes

●        Make the best decisions on contacts, lead nurture, project management, sales and contracting, service scheduling etc.

Microsoft Dynamics CRM Pricing

The Microsoft Dynamics AX and CRM have been rebranded and is now called Microsoft Dynamics 365. The Microsoft Dynamics CRM pricing depends of the version of software you wish to acquire. Depending on the type of solutions you need you can select the best plan that includes all the features that you need.

 

 

Challenges and problem in retail industry

The retail industry, just like any other, is undergoing a sea change and the changing times are throwing up newer challenges for the retailers. Following are some of the major problems faced by the players of the industry that are eating through the sales and revenue:

·         Ever changing customer expectations

·         Maintaining customer loyalty   

·         Effective internal communication amongst the various business divisions

·         Retaining and engaging employees

·         The effect of eCommerce

 

End-to-end solution for retail problems

A robust retail management system that allows the effective automation of various operations is the need of the sector. It should help retailers manage inventory and sales, prospects and customers while offering an easy integration with the existing systems such as barcode scanners, point-of-sale machines and more. Last but not the least, it should be easy to understand and use and make the entire process efficient.

 

MS Dynamics 365 for retail

Microsoft Dynamics 365 for retail is the solution to almost every challenge the retail industry faces. It is a unified solution that utilizes the power of Microsoft Cloud quite effectively in a multi-channel environment. From taking care of both the front and back-end operations to optimizing the end-to-end retail life cycle, Dynamics 365 for retail is just what the retailers need. The best part is the Microsoft 365 pricing that fits the budget while boosting performance.

 

How Dynamics 365 for Retail optimizes every aspect of retail business

Microsoft Dynamics 365 for retail is an end-to-end retail solution that delivers unified commerce across every channel in a cloud-first, mobile-first manner. Its machine learning-based intelligence capabilities allow it to deliver an unprecedented level of operational excellence. Its tools make connected employee and delightful customer shopping experience possible while taking care of channel management, inventory, merchandizing, store operations and customer management. Retailers can use Dynamics 365 for retail to come up with product catalogs, categorization schemes and the best loyalty programs, manage product assortment, devise optimal pricing and promotional campaigns, centrally manage store operations and more.

 

Tips to maximize sales performance with MS Dynamics 365

·         Focus on the right customers and build trusted relationships using the unified relationship data with contextual AI-driven insights.

·         Effectively use the time and focus you have on your hands thanks to a streamlined sales process.

·         Use data across LinkedIn Sales Navigator and Dynamics 365 Sales to empower your sales team.

·         Use data-driven feedback to train the sales team.

·         Use real-time data and emerging trends to make the right decisions.

·         Use the pipeline analysis, deal insights, relationship analytics and conversation intelligence to boost revenue.

·         Innovate using the adaptable and scalable sales solutions that can be tailored, extended and merged with applications already in use. 

5 Features Why Dynamics CRM 365 Is Perfect For Any Enterprise

The market today has become largely dependent on the tools and techniques of the latest technological applications. The day-to-day operations related to any business now get controlled by several modules. The CRM is such a module that has made running any variety of business easier. Here are some of the features that have made MS Dynamics 365 a must for every business house willing to register some growth in the future.

Sales Boost

Selling is never a uni-dimensional task. It involves several layers that finally lead to effective sales. From contacting the customer, establishing a rapport, convincing the customer about the product and services to finally closing the deal, the sales process is a lengthy and multilevel one. Hence, every enterprise needs a thorough check at each level of sales so that no misappropriation takes place, and the process remains productive throughout. The more customers end up sealing a deal; the better would be the growth potential of the business house.  MS Dynamics 365 helps in making the sales process easier, smoother, and comprehensive leading to better conversions and sales opportunities.

Marketing

Microsoft dynamics 365 CRM aims at making the end-to-end sales process more comprehensive and analytical. With its tools, the entire process of acquiring customers, segregation of the customers, and preparing a suitable marketing strategy can be done by implementing the MS Dynamics CRM more effectively. From managing leads to handling marketing campaigns, this mechanism allows an insight into the marketing process for better plan execution.

Customer Service

Microsoft dynamics 365 CRM makes interaction with customers livelier and more effective. With easy communications available with MS CRM modules, converting and retaining customers has now become easier than ever. Also, the trust-building has become effortless with the support of MS 365 CRM support. The after-sales service and the customer care services have improved considerably after the implementation of this CRM module which makes it one of the best options for the business houses.

Field Service

This module does not only integrate office operations, but it also makes field operations easier. If any company has field marketing executives, this CRM module can help make effective communication between the office and the field. It comes powered with features like project management, routing, scheduling, work orders, inventory, contract management, and return capabilities which make it a must for every company.  

Project Service

Some of the business houses run the show based on projects. The Microsoft dynamics 365 CRM has something for this category of enterprises as well. The project planning, time and expense management, resource scheduling, and service analytics are some of the salient features of this CRM module specially made for project-based companies.

Make use of MS Dynamics 365 and stay sure of growing business performance.

Why Do You Need Office 365 for the success in your business?

Microsoft Office 365 is a subscription-based comprehensive platform that is used by SMBs and large enterprises. It offers a wide range of applications and powerful tools that are a must have for businesses that want to quickly set up a work environment.

Advantages of Office 365

1. Office Friendly Applications: The Office 365 package includes commonly used applications like MS Word, Excel, PowerPoint, Outlook, OneDrive, OneNote, SharePoint, Skype, etc., and also applications like Yammer, Exchange, Access (PC only), Publisher (PC only) and Microsoft Teams that simplify team work.
2. Free updates on latest versions of programs: All updates of Office 365 are automated so you do not have to shell extra money for the latest version of an application or bother about uninstalling or reinstalling outdated applications.
3. Stay connected on the go: This is a cloud-based system, so whether you are working from home or travelling you can quickly and easily access emails, files and other programs over the cloud and work from anywhere and at any time.
4. Use on multiple platforms and devices: Microsoft Office 365 can not only be used for Windows but also on iOS and Apple platforms. It can also be installed in a maximum of 5 devices for a single user.
5. Share real-time work: You can view edited work in real-time through Yammer, an application that lets you discuss, share, and review word documents, spreadsheets, presentations etc., in the network. This makes it easy for contributors to view real-time changes and work on the most updated version.
6. Enhanced security: Microsoft Office 365’s award-winning security features that ensure that all your data is protected. The main features include an encrypted email system, policies set for data loss prevention, mobile device management to protect sensitive company information that may be on an employee’s phone. Another key security feature includes ATA or advanced threat analytics that alerts you of any suspicious or unauthorised activities in the network, malicious links or attachments sent via email and much more.
7. More data storage space: Microsoft Office 365’s OneDrive offers 1 TB of data per user and 5 TB of cloud file storage for all your office needs.
8. Improve Productivity: The Office 365 package is tailored to boost your productivity. Its business intelligence tools are widely used for managing customer relationships, sending email marketing campaigns, and creating online presence.